Privacy Policy

1. Information We Collect

At Sunchaser Energy Systems, we collect information that you provide directly to us when you use our website, request a quote, place an order, or contact us. This includes:

• Personal identification information (name, email address, phone number)
• Address and city information for service delivery
• Monthly electricity bill details for solar system sizing
• Order and transaction information
• Communication records when you contact us

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and service requests
• Provide accurate solar system recommendations and quotes
• Communicate with you about your orders, quotes, and inquiries
• Send you relevant updates about our products and services (with your consent)
• Improve our website, products, and customer service
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist us in operating our website and conducting our business; when required by law or to protect our rights; and with your explicit consent. All third-party service providers are obligated to keep your information confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies through your browser settings, though this may affect some features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with relevant data protection authorities

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: